You don’t need a lesson in Buddhism to know the value of compassion in solving problems in the workplace. When facing stress on the job, an employee oftentimes holds their emotions in for a long time before coming forward. When the flood gates open, be prepared to understand how they feel; realize the fear that […]
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If you are a new leader or manager, your team automatically looks up to you and seeks your advice and direction. That’s a double-edged sword. The door of respect is open, but that door can close if you make a wrong move. If you ignore your mistake, deflect or blame someone else, the door can […]
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In the cultural imagination, humans constantly wage war between their emotions and their rational thoughts. The science officer of the U.S.S. Enterprise – indeed, his entire fictitious race – ranks rationality above emotion, which he believes to be separate from logic. Spock, with his pointy ears and blue eyelids, harked not to a distant future, […]
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It's no secret that likeable people at the workplace keeps things running smoothly. Virtual likeability is a another skill that can be taught .
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We are all customers. Whether in commerce or in the field of life, we are all subject to being sold new ideas, products, and services. As such, we all have a reservoir of experiences to draw upon when we, ourselves, are in the selling position.
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